With businesses radically changing the way they work and shifting to hybrid working models, SIP trunking isn’t necessarily the best solution anymore.Īs a result, more and more organizations are migrating away from SIP trunking and adopting cloud-hosted communications solutions. These days, businesses require increasingly agile and flexible solutions that deliver more than just in-office voice calls. This leveraged your existing phone system and offered a more flexible method for getting your voice lines. Why SIP trunking doesn't benefit businesses the way it used toįor many years, the benefits of SIP trunking was that it gave businesses a way to unify multiple methods of communication, including business phone lines and voice conferencing, into a single telephony solution. In reality, SIP connections aren’t physical circuit networks or “trunks.” SIP connections are actually delivered via virtual connections over the internet and delivered by a carrier or telecom. In telecom, “trunks” refer to collections of phone lines shared between users. SIP trunking is actually a misnomer-here’s whyĮven though SIP trunking has become the dominant term for this process, the name is actually somewhat of a misnomer. Enter cloud communications solutions like Dialpad, which can provide better alternatives for how businesses are working today by combining all the core features of traditional SIP trunking into a complete suite of services: voice, video, digital messaging, AI… The works. Today, what most businesses need is a system that sorts all the SIP trunking stuff out, adds on a robust softphone or web apps, integrations to all your other software, and can grow and flex with your needs. It’s not inherently doing more than that. “The Internet.” SIP trunking is how the voice data moves from one system to another (your phone system to the phone of the person you’re calling). SIP trunks manage Voice over Internet Protocol ( VoIP) connections between physical on-premises PBX phone systems and the Public Switched Telephone Network (PSTN), which allows for connectivity between commercial phone networks and the outside world.Įssentially, SIP trunking services allow businesses to use their existing PBX phone systems to transition to VoIP connectivity, which lets you make phone calls over a data connection, aka. Session Initiation Protocol (SIP) is a signaling protocol that enables you to run a SIP trunk phone system over the internet instead of traditional telephone lines ( PSTN). Let’s look at what SIP trunking is and why more and more businesses are moving away from this infrastructure and migrating to the cloud.
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